After checkout you get a license key by email and on your account page. Paste it into the app on first start (or just log in with Discord). The key is locked to one PC; release it from inside the app to move to another.

Each license covers one PC at a time. Two PCs running at once — say a watcher PC and a console capture PC — need two licenses.

Yes — full refund within 14 days of any purchase or renewal, for any reason. See the refund policy page.

Yes — every plan includes all updates for as long as it's active, including new capture sources such as console support.

No. Plans are monthly or yearly so we can keep funding OCR updates every time ARK changes its UI, plus the license server, Discord bot and support. Lifetime keys sold earlier remain valid.

The bot runs on a PC that can see the Tribe Log — the game itself, a Remote Play window, a capture card, or a Discord stream. Many tribes use an old PC or a laptop with an alt character.